What Australia Post’s Digital Security Update Means for Your Business
Australia Post recently sent an important update regarding changes to their Transport Layer Security (TLS) certificates, which could affect your ability to integrate with their API platforms, including services like e-parcel and MyPost Business. Whether you’re using Koi or another shipping solution, this update is important to ensure uninterrupted access to Australia Post’s systems.
What’s Happening?
From 31 October 2024, Australia Post will switch its TLS certificate provider from Entrust to DigiCert. TLS certificates are critical for secure communication between your systems and Australia Post’s API services, which power shipping label generation and other transactions.
This change is in response to Google’s decision to stop supporting Entrust certificates from November 2024, meaning systems relying on Entrust may face issues if they aren’t updated in time.
Why It Matters to You
If you’re integrating your business with Australia Post’s platforms, including e-parcel or MyPost Business, you could experience problems like privacy errors or blocked access unless you take action. This applies not just to Koi users but to anyone using software that interacts with Australia Post.
Koi simplifies shipping for e-commerce merchants by seamlessly integrating with platforms like Australia Post to automate the creation of shipping labels and streamline order fulfilment.
What You Need to Do
While your web browsers (like Chrome, Firefox, and Safari) will automatically update to the new DigiCert certificates, your business’s servers that connect directly to Australia Post will need some manual adjustments.
Here’s what you need to ensure by 31 October 2024:
- Update Your Server’s Certificate Trust Store: Make sure that DigiCert’s full certificate chain—including intermediate and root certificates—is trusted by your server.
- Download the Necessary Certificates: If needed, download the DigiCert root and intermediate certificates from Australia Post’s website.
Don’t Let This Disruption Affect Your Business
If you rely on Australia Post for your shipping, it’s crucial that your systems are updated to avoid any interruptions. Shipping software, like Koi, is designed to seamlessly integrate with Australia Post, and we’re committed to helping you keep your shipments flowing smoothly.
Looking for a Simplified Solution? If you’re using another platform and struggling with these updates, it might be a great time to explore Koi. Our platform ensures hassle-free integration with Australia Post, so you can focus on your business without worrying about technical hiccups.
Feel free to reach out to our team at Koi—we’re here to help you make these updates smoothly and keep your shipping operations running seamlessly.
Stay secure, stay shipping!