What is Australia Post "Parcel Contract" and how does it differ from MyPost Business?

Australia Post's "Parcel Contract" is a service offering tailored for businesses with high shipping volumes, typically requiring them to send a significant number of parcels per year to qualify. It provides bespoke pricing and service agreements based on the specific needs and shipping volumes of the business. These contracts often include discounted rates, priority support, and other benefits that cater to large-scale shipping operations.

Key differences between Parcel Contract and MyPost Business:

Volume Requirement:

• Parcel Contract: Designed for businesses with high shipping volumes (often thousands of parcels per year). The exact volume requirements can vary, but it is generally for businesses that need custom shipping solutions.
• MyPost Business: Suitable for small to medium-sized businesses or individuals sending at least eight parcels per week or 40 parcels per month. The service offers tiered pricing based on the volume of parcels sent.

Pricing Structure:

• Parcel Contract: Custom pricing negotiated based on the business's shipping volume, destinations, and other specific needs.
• MyPost Business: Standardised tiered pricing where discounts increase as the number of parcels sent increases.

Service Level:

• Parcel Contract: May include priority support, dedicated account management, and possibly faster processing times.
• MyPost Business: Offers a standard level of service with access to discounted rates, but without the tailored service or support found in a Parcel Contract.

Flexibility and Customisation:

• Parcel Contract: Highly flexible and can be tailored to meet the unique requirements of a business, including specific delivery options, packaging, and tracking features.
• MyPost Business: Provides less flexibility, offering a more general service suitable for a wide range of small businesses.

In summary, a Parcel Contract is geared towards large businesses with significant shipping needs, offering custom solutions and pricing, while MyPost Business is designed for smaller businesses looking for volume-based discounts with standardised services.